playing_bank (playing_bank) wrote in bankers,

you have to take the disclosures!

  I hate when you're going over the account disclosures and the customer keeps interrupting you because they do not to know how much you are going to charge them for overdraft fees.  These are always the customers that are going to cause the most problems because they will overdraw their account and then tell you that no one told them about the fees or the dreaded $8 a day we charge after your account has been overdrawn for 4 days. My response is to add extra remarks to their account to make it known that I did go over the fees, but the customer did not care to listen.

More tales from the bank posted on my blog.
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